Last updated 9 October 2026

Data deletion

You can ask us to delete your data at any time. We confirm every request by email and complete it within 30 days. More about how we handle data is in our privacy policy.

If you have a Hyvox account

  1. Email hello@hyvox.ai from the address you use to sign in, with the subject "Delete my data".
  2. We delete your account, your workspace if you are its only owner, and the data in it — agents, flows, leads, calls and connected integrations — and confirm by email.

Data received through Facebook or Instagram (Meta)

To stop Hyvox from accessing your Meta data and delete what we received:

  1. Disconnect Meta in Hyvox under Integrations, or remove the Hyvox app in Facebook: Settings & privacy → Settings → Business integrations → Hyvox → Remove. This immediately revokes our access.
  2. Email hello@hyvox.ai with the subject "Delete my Meta data" and the name of your Facebook Page. We delete the access tokens, Page and form details and leads received through Meta, and confirm by email.

If a business called you through Hyvox

You filled in a lead form of one of our customers, who used Hyvox to call you. That business decides about your data, so please contact them first. You can also email hello@hyvox.ai with the phone number or email you used and the name of the business — we will forward your request and help them delete your data.